Save the Date to Get Tools for Coaching Resistant Clients

by Suzi Pomerantz, Community Instigator/Connectress on January 1, 2011

Save the Date!  Members of the Leading Coaches’ Center will have our next Mastermind Call on 2/16/2011 at 12 noon!  Details can be found at the Members Only page once you’re logged in to the Leading Coaches’ Center.  Registration information is posted there as well, and registration is now open.  There is no cost for LCC Members.

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Coaching Resistant Clients through: Interpersonal Wellness System Coaching

Have you ever been called upon to coach high conflict clients? As the field of coaching expands, it has become apparent that there is an increasingly growing group of individuals who are not adequately served. These individuals have been labeled “uncoachable”, high conflict, resistant or disengaged.
These individuals are “sent” to coaching via referral, recommendations or directives, and for many it is a condition to their continued employment. Most of these individuals have had little success in mainstream programs, have exhausted workshops, EAP, counseling and in some cases therapy, yet their negative patterns and inability to develop and maintain good working relationships persist. A growing number of organizations are thrilled to have the Interpersonal Wellness System (IWS) coaching niche available, and more coaches trained in the IWS method will ensure that the growing need for remedial coaching can be met.
The Interpersonal Wellness Practitioner (IWP) program is a condensed version of our Interpersonal Wellness Coach training program exclusively designed to help certified coaches expedite their training to coach high conflict, difficult and resistant clients successfully. Coaches will be able to gather information on the IWS coaching concept tools and practice for working effectively with resistant clients.

Joyce Odidison, MA, PCC Conflict Analyst, Strategist, Speaker & Coach

Joyce Odidison is a Conflict Analyst, Strategist, Speaker and Coach. She has spent more than 15 years working and researching extensively in the field of Conflict Management. As the President and CEO of Interpersonal Wellness Services Inc. Joyce holds a Bachelor’s degree in Conflict Resolution, a Master’s degree in Conflict Analysis and Management and is a trained Mediator and Professional Certified Coach (PCC) with ICF. Joyce is a mentor coach and the creator of the Interpersonal Wellness Coach (IWC®) training program, a niche-building opportunity for coaches who wish to develop specialized skills for working with difficult and resistant clients. This process has been proven to be very successful, when working with clients in the corporate arena.

After working with difficult and high-conflict clients for many years, Joyce developed the Interpersonal Wellness System model®. The model is the foundation for the Interpersonal Wellness Coach program. It is also the basis of the Interpersonal Wellness Quotient (IWQ) an assessment instrument – that help clients take ownership, by measuring their capacity to contribute to the wellness of their relationships. The model also serves to accelerate results for employees at every level of an organization who need to develop interpersonal skills into competencies. This is especially effective when working with clients who have had recurring conflicts, angry outbursts, disrespectful conduct, bullying, harassment, ethical breaches and poor interpersonal skills.

Joyce has helped numerous resistant and hard-to-coach clients maximize their success and realize improved relationships at work, in teams, at home, in committees and in groups. She has helped her clients gain interpersonal intelligence, negotiate difficult workplace conflicts, create collaborative working groups, mediate highly charged disputes, and improve interpersonal competencies.

Joyce has also designed conflict management systems, leadership and management coaching/mentoring programs as well as anti-harassment and respectful workplace programs for corporate clients. Joyce brings a diverse perspective to her work, with experience as a former instructor of both Conflict Management and Sociology at the university and college levels. This has been instrumental in her design of the Interpersonal Wellness Coach training program, which offers a great learning opportunity for coaches seeking to provide remedial and corrective coaching to resistant clients. The program offers a wonderful marriage of coaching and conflict management theory and practice.

Joyce is also the author of two books: Getting Ready for Mediation, 2004 and Interpersonal Wellness System – A Coaching Tool Kit, 2010.

Joyce is an engaging, creative and innovative individual with a contagious passion for life, and for helping people develop and maintain great relationships while optimizing their life success.

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